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Rain4est

Rain4est

Posts : 1
Join date : 2017-08-06

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PostSubject: Donation not gone through along with GREAT SPAWNS   Donation not gone through along with GREAT SPAWNS Icon_minitimeThu Aug 10, 2017 11:11 pm

Hello I donated a year subscription on August 6th 2017 and have not received any benefits from the donation. Along with attempting to contact staff in game i was shot twice by a conglomerate spawning next to me and lost something like 800/800/800 supplies and around 600 XP.
SO i would either like a refund for my subscription
OR a reimbursement for the spawning congo and the donation benefits i was supposed to be given
I had already written a post but it got no attention so i am making another
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Policia
Retiree
Policia

Posts : 80
Join date : 2014-11-06

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PostSubject: Re: Donation not gone through along with GREAT SPAWNS   Donation not gone through along with GREAT SPAWNS Icon_minitimeFri Aug 11, 2017 12:09 am

gatted
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Bizz
Founder
Founder
Bizz

Posts : 1643
Join date : 2013-05-07

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PostSubject: Re: Donation not gone through along with GREAT SPAWNS   Donation not gone through along with GREAT SPAWNS Icon_minitimeFri Aug 11, 2017 1:38 am

I've added you on steam and left you a message. Like the terms of service, say, we are obligated to deal with this any issues regarding orders within a week of the payment being made. That being said, I apologize for any issues with the payment system for this time.
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PostSubject: Re: Donation not gone through along with GREAT SPAWNS   Donation not gone through along with GREAT SPAWNS Icon_minitime

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